Frequently Asked Questions

Everything you need to know about your Tone Tec experience.

How do I determine the right size for me?

We provide a comprehensive size guide on every product page. Since our garments feature a tailored fit, we recommend measuring your favorite piece at home and comparing it to our dimensions for the perfect match.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your domestic exchange or refund process.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion essentials sooner.

Are Tone Tec products ethically manufactured?

Yes, we prioritize sustainable sourcing and fair labor practices. All our manufacturing partners must adhere to a strict code of conduct ensuring safe working conditions and environmental responsibility.

Can I track my shipment in real-time?

Once your order ships, you will receive an email with a unique tracking number and a link to monitor your package's journey from our warehouse to your doorstep.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through our partnership with Klarna.